Proctoring Definitions
Taken from the UNC Online Proctor Licensing Agreement.
- Academic Integrity and Conduct. The same academic integrity and conduct standards apply to web-based, asynchronous courses and proctored exams as face-to-face campus courses.
- Close and Constant Exam Supervision: Close and constant exam supervision is a type of exam proctoring whereby the proctor monitors a student’s exam appointment from beginning to end, at the exclusion of any other activity.
- Disability Support Services. Each university follows policies regarding disability support services. UNC Online is designed to support many disability support services. Proctors are responsible for following the disability support service guidelines of the student’s university of record.
- Dual/Parallel Exam Scheduling Systems. Dual/Parallel Exam Scheduling Systems are proctoring locations that use their own exam appointment scheduling system as well as UNC Online for exam appointment scheduling.
- Exam Appointment. An exam appointment is a period of time allocated by the student exam scheduling process that allows a student to take a given exam.
- Exam Appointment Scheduling, Canceling, Rescheduling. Exam appointment scheduling, canceling, and rescheduling are terms used to describe when a student creates an exam appointment with a proctor for a given online exam, when a student cancels an exam appointment with a proctor for a given online exam, and when a student reschedules an exam appointment with a proctor for a given exam.
- Exam Creation. Exam creation is when the instructor creates basic exam information in UNC Online to include: exam name, exam window, exam duration, exam type, and proctoring supervision type.
- Exam Creation Lead Time. The exam creation lead time is the minimum number of days before an instructor can create an exam in UNC Online.
- Exam Duration. Exam duration is the number of hours and/or minutes that the instructor has determined it should take the student to complete the exam.
- Exam Password. For online exams, the exam password in UNC Online is used to access the exam in the institution’s LMS.
- Exam Proctoring Network. The Exam Proctoring Network is a group of UNC Online approved proctors, who are able to provide exam proctoring services for UNC Online students, who are enrolled in UNC Online courses.
- Exam Types. Three (3) exam types are available in UNC Online: online, online+paper, and paper.
- Exam Window. The exam window are the days when the exam is open for students to take the exam.
- Exam Window. The exam window are the days when the exam is open for students to take the exam.
- Instructor. The instructor is the person designated as the instructor of record for a given UNC Online course as determined by the instructor’s university registrar’s office.
- Invite a Proctor. Invite a proctor is the process whereby a student enters a proposed proctor applicant’s name and email into UNC Online and the system generates an invite to this person, asking them to complete a proctor license application.
- Online Course. Online courses are those courses that are delivered via UNC Online, by an instructor of the university of record, and using the university of record’s course management system. Only courses coded as web-based, asynchronous by the university of record’s university registrar may utilize exam proctoring services.
- Participating Campuses. Participating campuses are those UNC system universities that participate in UNC Online.
- Proctor. Proctors are those who schedule/approve/reschedule/cancel student exam appointments, check I.D.s, follow exam instructions, keep exam passwords secure and monitor students while they take an exam to ensure exam is taken according to instructor’s exam instructions and university academic integrity and conduct policies. Proctor also finalizes each student exam appointment to indicate the exam appointment has been closed.
- Proctored Exam. Some online courses require students to take exams in a supervised environment. This helps instructors verify online students’ identities and ensures academic integrity.
- Proctor Finalizing Exam Appointments. Finalizing an exam appointment in UNC Online is the proctor’s action of closing the exam appointment that shares the result of the exam appointment with the instructor and UNC Online.
- Proctor Qualifications/Disqualifications. Proctor qualifications are a set of requirements that an individual/organization must meet in order to be considered for a proctoring license. Proctor disqualifications are conditions that exclude an individual/organization from becoming a proctor with UNC Online. The proctor qualifications and disqualifications are not intended to be exhaustive and are subject to change with or without notice. UNC Online reserves the right to deny any proctor license application.
- Proctor Scheduling Availability/Hours of Operation. Proctor scheduling availability/hours of operation are the days and times when a proctor is available to proctor exams.
- Proctor Search. A proctor search is the ability of a student to type a proctor’s name/email/address into a search box, click a search button, and yield available UNC Online proctors.
- Proctoring Address/Location. The proctoring address/location is the business address, as indicated in the proctor application, where all proctoring appointments will be held. The proctoring site cannot be a private residence.
- Proctoring Fees. When students register for UNC Online courses, an alert about the possibility of proctoring fees being associated with this course is posted by the constituent university.
- Proctoring License Status: Approved, Approved Pending Review, In Draft, Pending, Suspicious, Unlicensed. There are six (6) types of proctoring license status:
Approved. The license application is approved and the proctor can proctor exams for the UNC Online Exam Proctoring Network.
Approved Pending Review. The license is Approved Pending Review when the previously approved licensee submits their license for renewal. UNC Online reviews the license to ensure compliance with UNC Online Exam Proctoring Guidelines. Pending review, the license will either be approved or unlicensed. During this time, the license remains active and the licensee may proctor exams for the UNC Online Exam Proctoring Network, as determined by UNC Online.
In Draft. A license application is In Draft when the applicant has begun a license application but has not submitted it.
Pending. A license application is Pending when the applicant has submitted the license application for review by UNC Online.
Suspicious. A license/license application is Suspicious if the UNC Online proprietary software has determined that activity has occurred between the proctor/proctor applicant and a UNC Online student that bears further investigation by UNC Online.
Unlicensed. A license is Unlicensed when the proctor license/license application has been denied/deactivated, which means the proctor is not licensed to proctor exams for UNC Online.
- Proctoring License Renewal Period. The license renewal period is the 30 day period when the proctor either applies to renew their proctoring license or indicates they wish to discontinue proctoring (otherwise known as to Opt-Out). The proctor’s license remains active during this period at the discretion of UNC Online.
- Student. Student is a UNC Online student taking a web-based, asynchronous course through UNC Online and with one of the 16 UNC System universities.
- Student Conduct. Student conduct refers to the expectation that students taking UNC Online courses should conduct themselves in a professional,civil manner while taking courses and proctored exams through UNC Online.
- Student I.D. Verification. Student I.D. verification is the process by which a proctor verifies that the student taking a proctored exam is the same student who is enrolled in a UNC Online course.
- Syllabus Language. Instructor syllabus language outlines the academic integrity and student conduct responsibilities, proctored exam appointment process, student. responsibilities regarding proctoring fees, and other information regarding exam proctoring.
- UNC Online/UNC Online Exam Proctoring. UNC Online/UNC Online Exam Proctoring is a division of the UNC System responsible for managing UNC Online Education to include course registration, exam proctoring and proctor licensing.
- Use of Proctoring Resources. Proctoring is a resource that students, enrolled in web-based, asynchronous courses, may use as long as their instructors have set up their exams for proctoring. If a student or instructor misuses or abuses this resource then they may be denied usage of proctoring as determined by UNC Online.