Administering the Proctored Exam
Taken from the UNC Online Proctor Licensing Agreement.
Proctors are responsible for administering the proctored exam as indicated by the guidelines in this document and in conjunction with the instructor’s specific exam instructions.
Exam materials/passwords are not provided via phone or email to proctors. Proctors are required to access exam materials/passwords through UNC Online.
Proctors and instructors should never share exam passwords with students.
Proctors should ensure a secure, quiet environment for the student to take the exam.
Proctors must maintain proximity with and monitor the student during the exam to ensure the student does not use any unauthorized aids. If a proctor offers close and constant exam supervision then the proctor must monitor the student’s exam appointment from beginning to end, at the exclusion of any other activity. NOTE: As a matter of policy, UNC Online does not allow libraries to offer close and constant exam supervision. This policy is in place because a library’s main responsibility is to its patrons. Therefore, library staff are not able to absolutely monitor a student’s exam from beginning to end.
Proctors should not participate in any activity that would be distracting to the student taking the exam.
Proctors must not use phones/mobile devices during the exam administration. If a proctor has a mobile device, it must be set to silent so it will not cause a disturbance or be a distraction. Phones/mobile devices should only be used in the case of an emergency.
Proctors are responsible for understanding that the location, space, and layout of the proctoring location are vital to the accomplishment of its mission. At the proctoring location, the proctor should:
- In case of technical difficulties reach out the instructor or other emergency contact (found in UNC Online) to determine appropriate steps.
- Have backup plans in case of emergency or problem, if possible.
- Anticipate outside factors that could divert the attention of student and take action to avoid them.
- Consider room temperature and attempt to correct as needed.
- Ensure adequate lighting (using guidelines established by location).
- Provide adequate test room(s)/space for given number of students.
- Provide seating/writing surfaces appropriate for number of students, test materials, ADA and other special requirements, if applicable.
- Examinees should be seated in order to prevent/limit their view of others’ work.
- Check facility to ensure readiness for testing.
- Ensure adequate parking is available and ADA requirements are met, if applicable.