Can I Limit the Proctors My Students Use?
No. The UNC Online proctoring services requires that all proctors be licensed by our office. Once a proctor is licensed, their services are available to all students using the UNC Online proctoring system. This requirement has been agreed to as part of the UNC Online Proctoring System Memorandum of Understanding, which has been signed by each institution’s Chief Academic Officer/Provost.
There are two tiers of proctoring rigor that can be required by the instructor: default proctoring, and close and constant proctoring.
The webcam proctor/online proctoring is allowed for all online/web-based exams, and the webcam proctor option provides the highest level of exam supervision. We sometimes encounter instructors who will tell their students that webcam proctoring is not an option for their exam.
To clarify: Webcam Proctoring must, by agreement, be allowed for ALL web-based exams utilizing the UNC Online proctoring system.
We understand that the desire to block online proctoring often originates from a belief that it is in some way not as rigorous as face-to-face proctoring, and that is simply not the case. In fact, because the webcam proctor has complete control of the student’s computer screen (through screen sharing) and a view of the student’s entire environment, our online proctoring is actually the most rigorous proctoring available in the system. There is a proctor watching the student and the student’s computer activities throughout the entire exam period, and if any possible irregularity occurs, the session recording is captured for review by the instructor, along with the chat logs and other interactions between the proctor and the student.
In addition, online proctoring (available 24/7/365) is an important part of our service, because for many students who work days or evenings, it is the only viable proctoring option.
TBD Please be aware instructors are able to monitor student exam scheduling activity by logging into to UNC Online and clicking on your UNC Online “Class Roster.” tab. The roster automatically updates when students schedule appointments. Note: If a proctor has not accepted a student’s "proposed” exam appointment then you will not be able to see that activity.
NOTE: If a proctor has not accepted a student’s “proposed” exam appointment then you will not be able to see that activity.
To explore key information about using the exam proctoring system (such as: how to login to the exam proctoring system, how to set up your exam, proctoring language for your syllabus, etc.) please visit (https://unconline.zendesk.com/hc/en-us/categories/200823036-UNC-Online-Proctoring-Faculty-Members).