Proctors should not create manual exam appointments in UNC Online. Manual appointments do not allow for access to exam materials - thus causing UNC Online system issues. In other words, if a proctor creates a manual exam appointment then they do not have access to exam materials.
Only appointments initiated by the student, through UNC Online, are correct.
NOTE: The manual appointment feature was created for one proctoring site only, when UNC Online was originally set up and not intended for use by other proctoring sites. This feature will be eliminated with the new user interface.