After you have scheduled your webcam exam appointment, a payment confirmation message/receipt will be emailed from firstname.lastname@example.org with the Subject: Delivery information for "Examity" (MyCommerce Share-it order no. xxxxxxxxx) to your university email.
You will also receive an email confirming your scheduled appointment from email@example.com.
Please check your junk folder for the receipts. If you still cannot find the receipt, send a message to firstname.lastname@example.org.