Missed Appts and Refunds
Please contact your proctor directly regarding refunds.
If you do not show for your WebCam Proctor (Examity) exam appointment without notice then you will be charged $5 and the balance will be refunded in 3-5 business days. To learn more about Examity's fees and refunds policy, click here.
If you have a documented, valid justification for missing your exam appointment then you may be entitled to a refund for your exam appointment fee. (NOTE: Forgetting to take the exam at the scheduled time is not valid justification.)
Please be aware, students are charged for proctoring based on the total duration of the exam and they do not receive refunds if the entire duration of the exam is not used.
NOTE: UNC Online does not play a role in disputes with regard to fees or refunds. UNC Online does not have access to your banking information. UNC Online does not receive funding from either in-person proctoring locations or the WebCam Proctor (Examity).