Only the webcam proctor (ProctorU) can issue a refund or credit. NOTE: UNC Online does not have access to your banking information and does not receive funds from webcam (ProctorU) exam appointments.
To request a refund from the webcam proctor (ProctorU) please send an email to firstname.lastname@example.org.
Within the body of the email Include:
- Your full name
- Name of your school
- The date and time of your exam appointment
- The reason you missed the exam appointment