WebCam Proctor (Examity) Fees & Refunds
WebCam Proctor (Examity) exam appointment fees are determined by the webcam proctoring company, Examity. Examity bases their fees on exam duration and exam appointment scheduling lead times. Students are charged for proctoring based on the total duration of the exam and they do not receive a refund if the entire duration of the exam is not used.
NOTE: Examity only accepts Visa, Mastercard, or American Express.
The following webcam exam appointment fees apply to participating UNC System universities.
First Hour Price: $11.00
Additional Hour Price: $6/Hour
NOTE: Prices are not prorated; any portion of an hour is priced in one hour increments. Example: a 90 minute exam = $11 (for the first hour) + $6 (for the additional 30 minutes). Students are charged for proctoring based on the total duration of the exam and they do not receive a refund if the entire duration of the exam is not used.
24-hour Scheduling: Appointments scheduled within 24 hours of an examination, will incur an additional scheduling fee of $3.00. Scheduling prior to the 24-hour window will not incur any additional fees.
Schedule Changes or Cancellations: If you reschedule or cancel your appointment greater than 24 hours from your appointment start time, you will automatically receive a full refund in 3-5 business days. Rescheduling or cancelling, less than 24 hours from your appointment start time, will result in a $3.00 charge per occurrence and the rest will be refunded in 3-5 business days.
No Show: If you do not show for your exam appointment without notice then you will be charged $5 and the rest will be refunded in 3-5 business days.
30 Minutes: Students are given a 30 minute courtesy to start their exam. At 30 minutes past the student’s scheduled exam appointment, the appointment will be cancelled and the student will not be eligible for a full refund on the missed appointment.
Technical Issue: As a courtesy, Examity will refund students if their appointment has a technical issue that prevents the appointment from occurring. NOTE: Coming to the appointment with incorrect equipment (i.e., Chromebook, Tablet, Smartphone) does not fall into the category of technical issue. Be sure to understand the equipment, internet, operating system, and other requirements for your Examity appointment. Click here to learn more.
Refunds take 3-5 business days for Examity to process. More Info.
NOTE: Examity is only able to refund the card that was used to create the appointment. If that card is no longer active, when the refund returns, you should contact the bank associated with the inactive card regarding the funds.